IP Complaints and Takedown Policy

ELIBRI respects copyright, related rights, trade marks, patents, database rights, publicity rights, and other intellectual-property rights. This Policy explains how to report alleged infringement involving Bots, prompts, knowledge bases, listings, public Outputs, profiles, and uploaded materials on the Platform.

ELIBRI does not adjudicate complex ownership disputes. This Policy does not limit contact with a rights holder, Author, provider, court, or competent authority.

A complaint must be submitted by the rights holder or an authorised representative. Complaints about quality, accuracy, fraud, or privacy should use general support and may be reviewed in parallel.

A notice should include:

1. the complainant's full name, organisation, postal address, email, and telephone number;
2. identification of the protected work or right, registration number, and link or example where available;
3. the exact URL, Bot ID, screenshot, date, and location of the disputed material;
4. an explanation of the infringed right and why the use is not authorised by licence, law, or exception;
5. evidence of ownership and representative authority;
6. a good-faith statement that the information is accurate and the complainant is authorised to act; and
7. a physical or electronic signature.

If a specific national procedure is requested, identify the legal basis and include its mandatory elements. If the DMCA applies, include the required statement under penalty of perjury regarding authority to act for the rights holder.

Email notices to partners@elibrimarkets.com with the subject "IP Complaint / Takedown", or mail them to c/o ADCO Incorporated, #10 Manoel Street, Castries, Saint Lucia, Attn: Legal / IP Complaints.

Where possible, combine related URLs and materials in one complaint. Do not send knowingly false, bulk, or automated complaints without review.

ELIBRI reviews completeness, identification of the material, the claimed right, territory, and evident exceptions. We may request more information and need not make a final decision on an incomplete complaint.

ELIBRI may temporarily restrict material during review where risk is clear or urgent. A restriction is not an admission of infringement.

ELIBRI may provide the Author or user with the complaint and complainant contact details to the extent needed for response and law. A complainant who identifies a disclosure risk should explain it and provide a lawful representative contact.

• Available measures include requesting a licence or attribution, editing, geo-blocking, restricting a model or source, temporary hiding, removal, demonetisation, or suspension of a Bot or account.
• ELIBRI may consider the right, good faith, repetition, scale, exceptions, public interest, and practical remediation.
• ELIBRI will comply with a binding court or regulatory order within its scope.

A person whose material was restricted may submit a counter-notice identifying the material, explaining the right or exception, providing evidence and contact details, consenting to jurisdiction where the applicable procedure requires it, and including a good-faith statement and signature.

ELIBRI may forward the counter-notice to the complainant and restore the material if the complainant does not provide evidence of court or other binding proceedings within a reasonable or statutory period. Restoration does not prevent later restriction on another ground.

ELIBRI records substantiated complaints and may terminate repeat infringers in appropriate circumstances. ELIBRI may consider court findings, notice completeness, counter-notices, severity, intent, number of works, and circumvention attempts.

For a Developer, measures may include withholding disputed revenue, removing a Bot, and terminating the Developer Agreement under its terms.

Similarity between an AI Output and an existing work does not always establish infringement. A complaint should identify the specific matching elements, accessible original, prompt context, publication status, and use.

ELIBRI may restrict an Output, source, prompt pattern, knowledge base, or Bot and apply safety filters. We do not guarantee prevention of every potentially similar Output.

A complaint involving a mark, business name, image, or identity should state the registered or other right, territory, goods or services, disputed use, and alleged confusion, false endorsement, counterfeiting, or impersonation.

Criticism, comparison, nominative use, and other lawful use may remain available. ELIBRI may add a disclaimer or change a listing instead of removing it entirely.

Complainants and counter-notice senders are responsible for accuracy. A knowingly false complaint, concealed licence, impersonation of a rights holder, or use of the process to censor a competitor may result in rejection, restriction, liability, or referral to authorities.

Complaints, evidence, decisions, and correspondence are processed to verify rights, protect the Platform, handle disputes, and comply with law. They may be retained for up to five years after closure or longer for legal hold, repeat infringement, or a mandatory period.

This Policy takes account of the Saint Lucia Copyright Act and intermediary-liability provisions of the Electronic Transaction Act. Another country's procedure may also apply where required for specific material or a provider.

ELIBRI may update this Policy. The current version will state its effective date. A change does not invalidate a notice already validly submitted.